Shipping & Returns

Where do you ship?

We are a Swiss based company and therefore for the time being, we only ship within Switzerland and Liechtenstein.

How much is shipping?

Swiss PostPac Economy post up to 2kgs is CHF 5.95.
Swiss PostPac Economy post up to 10kgs is CHF 8.25.
Free shipping on all orders above CHF 100.

How long does shipping take?

Order processing time can take up to 2 days to fill and Swiss PostPac Economy post will take 2 days. Depending on order processing time, this may be shorter.

How do I track my order?

There is no tracking will be made available unless orders are over CHF 100.

Do you offer next day shipping?

If next day shipping is required, please contact us directly to make this option available.

Do you also offer pick up service?

If you are in the Zurich city center (Paradeplatz, Zurich HB, Oerlikon Bahnhof or Leutschebachstrasse/Oerlikon), options available at checkout. This may be arranged depending on availability. Please email us with the order number.

Are returns available?

Since products are for consumption, no returns will be offered. Products that are not for consumptions and are custom made, are also not available for returns. All sales are final.